three_internet
My dealing with Three Internet
- I had to email them 49 time from July 2008 to November 2012 (over 53 Months)
- I also rang then numerous times
- I was overcharged on 12 invoices, ie 12 times (see below)
- I did NOT pay any overcharged amounts
- The overcharges where for Over quote usage where it was not metered, roaming when I was not roaming or for not being able to provide a service.
- It was verbally acknowledged by Three that they effectively did not have a Internet usage meter
- On a number of occasions Three offered to half the disputed amounts, I refused the offer
- On about two occasions the Telecommunications Industry Ombudsman became involved
- As I never paid for any of the over charges this is proof that they where legitimate over charges
Overcharged Invoices
- 711775189 25 Jun 2009 6.78
- 719470413 06 Oct 2009 7.67
- 736778818 06 May 2010 86.38
- 739428850 06 Jun 2010 85.01
- 770894130 06 Jul 2011 0.44
- 773011444 06 Aug 2011 0.44
- 784466237 06 Feb 2012 0.04
- 787628591 06 Apr 2012 4.96
- 789089851 06 May 2012 8.40
- 790534121 06 Jun 2012 0.04
- 794397000 06 Sep 2012 0.20
- 796722240 06 Nov 2012 46.50
three_internet.txt · Last modified: 2013/04/02 08:48 (external edit)