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three_internet

My dealing with Three Internet

  1. - I had to email them 49 time from July 2008 to November 2012 (over 53 Months)
  2. - I also rang then numerous times
  3. - I was overcharged on 12 invoices, ie 12 times (see below)
  4. - I did NOT pay any overcharged amounts
  5. - The overcharges where for Over quote usage where it was not metered, roaming when I was not roaming or for not being able to provide a service.
  6. - It was verbally acknowledged by Three that they effectively did not have a Internet usage meter
  7. - On a number of occasions Three offered to half the disputed amounts, I refused the offer
  8. - On about two occasions the Telecommunications Industry Ombudsman became involved
  9. - As I never paid for any of the over charges this is proof that they where legitimate over charges

Overcharged Invoices

  1. - 711775189 25 Jun 2009 6.78
  2. - 719470413 06 Oct 2009 7.67
  3. - 736778818 06 May 2010 86.38
  4. - 739428850 06 Jun 2010 85.01
  5. - 770894130 06 Jul 2011 0.44
  6. - 773011444 06 Aug 2011 0.44
  7. - 784466237 06 Feb 2012 0.04
  8. - 787628591 06 Apr 2012 4.96
  9. - 789089851 06 May 2012 8.40
  10. - 790534121 06 Jun 2012 0.04
  11. - 794397000 06 Sep 2012 0.20
  12. - 796722240 06 Nov 2012 46.50
three_internet.txt · Last modified: 2013/04/02 08:48 (external edit)